Course: ITIL® 4 Foundation - incl. exam

$949.00
$1,148.29 incl. vat

duration: 19 hours |

Language: English (US) |

access duration: 180 days |

Incompany available

Details

Do you want to achieve the official ITIL® Foundation v4 certification? Then this is the course for you. This course is approved by the certifying authority AXELOS Limited and offers you optimal preparation for the exam. The course includes 1 exam voucher, which is automatically sent to you one month after the start of your course.

In this online ITIL® Foundation course you will learn the basic principles and key concepts of ITIL V4. ITIL is the internationally recognized toolset and frame of reference for setting up management processes within the ICT organization. Besides an introduction to ITIL, this course covers the complete toolset.

ITIL is suitable for everyone active in the IT world such as IT employees, IT managers, project managers and service desk employees.

With the ITIL Foundation certification you prove to have the knowledge described in the Service Lifecycle, as described in the 5 core ITIL books:

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Production
  • Continuous Service Improvement

Result

After attending this course:

  • you will be familiar with the main concepts of ITIL service management
  • you will understand how the guiding principles of ITIL can help implement and adapt ITIL service management within organizations.
  • you will know the four dimensions of ITIL service management
  • you will know the purpose, components and activities of the ITIL service value system and how they are linked.
  • you will recognize the key concepts of continuous improvement.

This ITIL® Foundation v4 course is brought to you by ILX Group, accredited by PEOPLECERT International Ltd Examination Institute. ITIL® Foundation v4 is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Prerequisites

No specific prior knowledge is required.

Target audience

Helpdesk Operator

Content

ITIL® 4 Foundation - incl. exam

19 hours

Handleiding training en examenvoucher

Informatie over de training en de bijhorende examenvoucher

ITIL 4 Foundation

ITIL 4 Foundation

Course options

We offer several optional training products to enhance your learning experience. If you are planning to use our training course in preperation for an official exam then whe highly recommend using these optional training products to ensure an optimal learning experience. Sometimes there is only a practice exam or/and practice lab available.

Optional practice exam (trial exam)

To supplement this training course you may add a special practice exam. This practice exam comprises a number of trial exams which are very similar to the real exam, both in terms of form and content. This is the ultimate way to test whether you are ready for the exam. 

Optional practice lab

To supplement this training course you may add a special practice lab. You perform the tasks on real hardware and/or software applicable to your Lab. The labs are fully hosted in our cloud. The only thing you need to use our practice labs is a web browser. In the LiveLab environment you will find exercises which you can start immediatelyThe lab enviromentconsist of complete networks containing for example, clients, servers,etc. This is the ultimate way to gain extensive hands-on experience. 

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Ontvang na succesvolle afronding van je cursus het officiële certificaat van deelname van Icttrainingen.nl

Krijg inzicht in uitgebreide voortgangsinformatie van jezelf of je medewerkers

Kennis opdoen met interactieve e-learning en uitgebreide praktijkopdrachten door gecertificeerde docenten

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What is included?

Certificate of participation No
Monitor Progress Yes
Examination possibleYes
Mobile ready Yes
Sharing knowledge Unlimited access to our IT professionals community
Study advice Our consultants are here for you to advice about your study career and options
Study materials Certified teachers with in depth knowledge about the subject.
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