Course: ITIL® Release, Control & Validation (RCV) - Incl. exam voucher

$689.00
$833.69 incl. vat

duration: 47 hours |

Language: English (US) |

access duration: 180 days

In this online ITIL training course you will learn to understand the concepts and activities of ITIL Release, Control and Validation at management level.

The ITIL Release, Control and Validation qualification is one of four ITIL Service Capability Courses and will provide you with guidance that focuses on the practical application of RCV practices in order to enable change, service asset and configuration, release and deployment, and knowledge management, request fulfilment and, service validation and testing.
There are 2 objectives of this course. The first is to gain an introductory overview of the Service management lifecycle, its key processes, roles etc. You also want to pass the exam! It is the aim of the course to satisfy both.

Included in this course:

  • 6 months unlimited access
  • Exam voucher
  • Practice Exam

Result

After successful completion of this training course you are optimally prepared for the ITIL® Release, Control & Validation (RCV) exam.

Prerequisites

You have the ITIL Foundation certification in your possession.

Target audience

Helpdesk Operator, Project Manager, Manager

ITIL® Release, Control & Validation (RCV) - Incl. exam voucher

47 hours

ITIL Release, Control, and Validation

  • Module 1: Introduction to Release, Control and Validation
  • Module 2: Change Management
  • Module 3: Service Asset and Configuration Management
  • Module 4: Service Validation and Testing
  • Module 5: Release and Deployment Management
  • Module 6: Request Fulfilment
  • Module 7: Change Evaluation
  • Module 8: Knowledge Management
  • Module 9: RCV Roles and Responsibilities
  • Module 10: Technology and Implementation Considerations
  • Module 11: Exam Preparation

We offer several optional training products to enhance your learning experience. If you are planning to use our training course in preperation for an official exam then whe highly recommend using these optional training products to ensure an optimal learning experience. Sometimes there is only a practice exam or/and practice lab available.

Optional practice exam (trial exam)

To supplement this training course you may add a special practice exam. This practice exam comprises a number of trial exams which are very similar to the real exam, both in terms of form and content. This is the ultimate way to test whether you are ready for the exam. 

Optional practice lab

To supplement this training course you may add a special practice lab. You perform the tasks on real hardware and/or software applicable to your Lab. The labs are fully hosted in our cloud. The only thing you need to use our practice labs is a web browser. In the LiveLab environment you will find exercises which you can start immediatelyThe lab enviromentconsist of complete networks containing for example, clients, servers,etc. This is the ultimate way to gain extensive hands-on experience. 

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frequently asked quesions

What is included?

Duration 47 hours
Language English (US)
Certificate of participation Yes
Online access 180 days
Monitor Progress Yes
Mobile ready Yes

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