Course: ITIL® 4 Specialist: Create, Deliver and Support (CDS) - Incl. examen
duration: 25 hours |
Language: English (US) |
access duration: 180 days |
Details
This course enables IT professionals to deliver innovative, technical services to customers in a competitive marketplace.
ITIL® 4 Specialist: Create, Deliver and Support is designed for people working within IT service management. This course covers the "core" activities in service management. You will be introduced to the integration of different value streams and activities to create, deliver and support IT supported products and services. In addition, the course will give you an understanding of service quality and various improvement methods.
Included in this course is:
- 1 exam voucher.
- Trial exams.
- 6 months unlimited access.
The course includes 1 exam voucher, the voucher will be sent automatically one month after the start of the course.
This course prepares you for one of the four ITIL® 4 Managing Professional certifications. ITIL® 4 Managing Professional is designed for IT professionals working in technology,- and digital teams.
The four certifications are:
- ITIL® 4 Specialist Create, Deliver and Support.
- ITIL® 4 Strategist Direct, Plan and Improve.
- ITIL® 4 Specialist High-velocity IT.
- ITIL® 4 Specialist Drive Stakeholder Value.
Passing all four certifications is required to become an ITIL® 4 Managing Professional.
This ITIL® course is brought to you by ILX-Group, accredited by PEOPLECERT International Ltd Examination Institue. ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Result
After completing this course:
- You will understand how to plan and build a service value stream to create, deliver and support services.
- You will know how relevant ITIL practices contribute to the creation, delivery and support of SVS value streams.
- You will be optimally prepared for the ITIL® 4 Specialist: Create, Deliver and Support exam. After successfully passing this exam, you will earn the official ITIL® 4 Specialist: Create, Deliver and Support certificate, which is one of four ITIL 4 Managing Professional certifications.
Prerequisites
You have successfully completed the ITIL® Foundation v4.
Target audience
Project Manager, Manager, Team Leader
Content
ITIL® 4 Specialist: Create, Deliver and Support (CDS) - Incl. examen
Handleiding training en examenvoucher
Informatie over de training en de bijhorende examenvoucher
ITIL4 Managing Professional: Create Deliver Support (CDS)
ITIL4 Managing Professional: Create Deliver Support (CDS)
Course options
We offer several optional training products to enhance your learning experience. If you are planning to use our training course in preperation for an official exam then whe highly recommend using these optional training products to ensure an optimal learning experience. Sometimes there is only a practice exam or/and practice lab available.
Optional practice exam (trial exam)
To supplement this training course you may add a special practice exam. This practice exam comprises a number of trial exams which are very similar to the real exam, both in terms of form and content. This is the ultimate way to test whether you are ready for the exam.
Optional practice lab
To supplement this training course you may add a special practice lab. You perform the tasks on real hardware and/or software applicable to your Lab. The labs are fully hosted in our cloud. The only thing you need to use our practice labs is a web browser. In the LiveLab environment you will find exercises which you can start immediately. The lab enviromentconsist of complete networks containing for example, clients, servers,etc. This is the ultimate way to gain extensive hands-on experience.
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Cursisten aanmaken
Als u een zakelijk account heeft aangemaakt dan heeft u de optie om cursisten/medewerkers aan te maken onder uw account. Als u dus meerdere trainingen koopt, kunt u cursisten aanmaken en deze vervolgens uitdelen aan uw collega’s. De cursisten krijgen een e-mail met inloggegevens wanneer zij worden aangemaakt en wanneer zij een training hebben gekregen.
Voortgangsinformatie
Met een zakelijk account bent u automatisch beheerder van uw organisatie en kunt u naast cursisten ook managers aanmaken. Beheerders en managers kunnen tevens voortgang inzien van alle cursisten binnen uw organisatie.
What is included?
Certificate of participation | No |
Monitor Progress | Yes |
Mobile ready | Yes |
Sharing knowledge | Unlimited access to our IT professionals community |
Study advice | Our consultants are here for you to advice about your study career and options |
Study materials | Certified teachers with in depth knowledge about the subject. |
Service | World's best service |
Platform
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