Practice exam: ITILv4 Foundation Certificate

$109.00
$131.89 incl. vat

duration: 2 hours |

access duration: 90 days |

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Details

With this test exam, you test whether you are ready to obtain the ITILv4 Foundation Certificate in IT Service Management. Our test exams are set up in such a way that they approach the real certification exams as closely as possible. Both in terms of content and in the form in which the questions are asked.


Result

You know whether you are ready for the exam and / or which subjects you need to study further. You also received substantive feedback during the test exams.


Prerequisites

You have prepared yourself for this certification exam through training.

Target audience

Helpdesk Operator, Project Manager

Content

Practice exam: ITILv4 Foundation Certificate

2 hours

Understand how the ITIL guiding principles can help an organization adopt and adapt service management

Understand how the ITIL guiding principles can help an organization adopt and adapt service management

The four dimensions of service management

The four dimensions of service management

Understand 7 ITIL practices

Understand 7 ITIL practices

Know the purpose and key terms of 15 ITIL practices

Know the purpose and key terms of 15 ITIL practices

Understand the activities of the service value chain, and how they interconnect

Understand the activities of the service value chain, and how they interconnect

Understand the purpose and components of the ITIL service value system

Understand the purpose and components of the ITIL service value system

Understand the four dimensions of service management

Understand the four dimensions of service management

The key concepts of service management

The key concepts of service management

Understand the key concepts of service management

Understand the key concepts of service management

The purpose and components of the ITIL service value system

The purpose and components of the ITIL service value system

The activities of the service value chain

The activities of the service value chain

The purpose and key terms of 15 ITIL practices

The purpose and key terms of 15 ITIL practices

The ITIL guiding principles

The ITIL guiding principles

Course options

We offer several optional training products to enhance your learning experience. If you are planning to use our training course in preperation for an official exam then whe highly recommend using these optional training products to ensure an optimal learning experience. Sometimes there is only a practice exam or/and practice lab available.

Optional practice exam (trial exam)

To supplement this training course you may add a special practice exam. This practice exam comprises a number of trial exams which are very similar to the real exam, both in terms of form and content. This is the ultimate way to test whether you are ready for the exam. 

Optional practice lab

To supplement this training course you may add a special practice lab. You perform the tasks on real hardware and/or software applicable to your Lab. The labs are fully hosted in our cloud. The only thing you need to use our practice labs is a web browser. In the LiveLab environment you will find exercises which you can start immediatelyThe lab enviromentconsist of complete networks containing for example, clients, servers,etc. This is the ultimate way to gain extensive hands-on experience. 

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What is included?

Certificate of participation No
Monitor Progress Yes
Examination possibleYes
Mobile ready Yes
Sharing knowledge Unlimited access to our IT professionals community
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