Course: BABOK® v3: Business Analysis Key Concepts

• identify the definition of business analysis
• recognize activities that a business analyst may perform within an organization
• recognize how business analysis adds value to an organization
• demonstrate your understanding of the basics of business analysis
• recognize the business analysis knowledge areas
• match key terms used in business analysis with their definitions
• recognize the meaning of six core concepts within the context of business analysis
• demonstrate your understanding of the business analysis knowledge areas, key terms, and core concepts
• identify examples of project team stakeholders
• identify examples of project stakeholders who are outside the project team
• label requirements according to the business analysis classification schema
• differentiate between requirements and designs
• recognize characteristics of the requirements and design cycle
• practice concepts related to business analysis stakeholders, requirements and designs

• identify planning and monitoring tasks
• recognize the business analyst's role with regard to core concepts during planning and monitoring tasks
• demonstrate your understanding of the tasks and responsibilities during BA planning and monitoring
• recognize considerations when planning a business analysis approach
• recognize the guidelines and techniques used in planning the business analysis approach
• recognize the role of stakeholders with respect to the business analysis approach
• recognize what's involved in planning a business analysis approach
• recognize considerations when planning stakeholder engagement
• recognize the guidelines and techniques used in planning stakeholder engagement
• recognize the role of stakeholders with respect to the stakeholder engagement approach
• recognize what's involved in planning stakeholder engagement
• recognize considerations when planning business analysis governance
• recognize the guidelines and techniques used in planning the business analysis governance approach
• recognize the roles of stakeholders in developing the business analysis governance approach
• recognize what's involved in planning an approach to business analysis governance
• recognize considerations when planning how to manage business analysis information
• recognize the guidelines and techniques used in planning business analysis information management
• recognize the roles of stakeholders in developing the approach to managing business analysis information
• recognize what's involved in planning an approach to business analysis information management
• recognize considerations when assessing business analysis performance
• recognize techniques used to assess business analysis performance
• recognize the roles of stakeholders in identifying business analysis performance improvements
• recognize what's involved in identifying business analysis performance improvements

• identify tasks involved in elicitation and collaboration
• identify roles of the business analyst during the elicitation and collaboration process
• demonstrate your understanding of the tasks and roles involved in BA elicitation and collaboration
• recognize considerations when preparing for elicitation
• recognize guidelines and techniques used to prepare for elicitation
• distinguish between the roles of stakeholders involved in preparing for elicitation
• demonstrate your understanding of the tasks, techniques, and roles involved in preparing for elicitation
• recognize inputs and elements used to conduct elicitation
• recognize guidelines and techniques used to conduct elicitation
• distinguish between the roles of stakeholders involved in conducting elicitation
• demonstrate your understanding of the tasks, techniques, and roles involved in conducting elicitation
• recognize inputs and elements used to confirm elicitation results
• recognize guidelines and techniques used to confirm elicitation results
• identify the key stakeholder in confirming elicitation results
• demonstrate your understanding of the tasks, techniques, and roles involved in confirming elicitation results
• recognize considerations for communicating business analysis information
• recognize the guidelines and techniques used to communicate business analysis information
• recognize how to work with stakeholders when communicating BA information
• demonstrate your understanding of the tasks, techniques, and roles involved in communicating BA information
• identify inputs and elements used in managing stakeholder collaboration
• recognize the guidelines and techniques used in managing stakeholder collaboration
• identify qualities of strong stakeholder collaboration
• demonstrate your understanding of the tasks, techniques, and roles involved in managing stakeholder collaboration

• describe the requirements life cycle
• recognize how business analysis core concepts are applied while managing requirements
• demonstrate your understanding of principles related to requirements life cycle management
• describe the concept of traceability
• recognize issues around tracing requirements that a business analyst must consider
• recognize the guidelines and techniques used during the Trace Requirements task
• recognize the role of stakeholders with respect to tracing requirements and designs
• recognize what's involved in developing requirements traceability documentation
• recognize guidelines for maintaining requirements
• recognize how techniques are used to maintain requirements
• recognize issues around the prioritization of requirements
• recognize tools and techniques used when prioritizing requirements
• recognize the role of stakeholders with respect to prioritizing requirements and designs
• recognize what's involved in maintaining and prioritizing requirements and designs
• recognize considerations a business analyst must make when assessing changes to requirements
• recognize guidelines and techniques used when assessing changes to requirements
• identify the outputs of the Assess Requirements Changes task
• recognize a business analyst's responsibilities related to the approval of requirements
• recognize how requirements are reviewed and approved
• recognize what's involved in assessing and approving requirements

• recognize characteristics of strategy analysis
• recognize how business analysis core concepts are applied while conducting a strategy analysis
• demonstrate your understanding of principles related to strategy analysis
• recognize issues around current state analysis that a business analyst must consider
• recognize the guidelines and techniques used in analyzing current state
• recognize how stakeholders contribute to the development of the outputs of a current state analysis
• recognize considerations when defining future state
• recognize how guidelines and techniques are used when defining future state
• identify the outputs of the Define Future State task
• recognize what's involved in analyzing current state and defining future state
• recognize considerations when performing a risk assessment
• recognize how guidelines and techniques are used when assessing risk
• recognize the roles stakeholders play in assessing risk
• recognize what's involved in performing a risk assessment
• recognize considerations when developing the change strategy
• recognize how guidelines and techniques are used when developing the change strategy
• recognize the roles stakeholders play in defining the change strategy
• recognize what's involved in defining the change strategy

• recognize characteristics of the Requirements Analysis and Design Definition knowledge area
• recognize how business analysis core concepts are applied during requirements analysis and design definition
• demonstrate your understanding of requirements analysis and design definition
• recognize considerations when modeling and analyzing requirements
• recognize activities related to specifying and modeling requirements
• recognize what's involved in specifying and modeling requirements
• recognize considerations when verifying requirements
• recognize activities related to verifying requirements
• recognize what's involved in verifying requirements
• recognize actions related to validating requirements
• recognize guidelines and techniques used to validate requirements
• recognize what's involved in validating requirements

• identify the characteristics of a requirements architecture
• recognize considerations when defining the requirements architecture
• recognize guidelines and techniques for defining the requirements architecture
• recognize what's involved in defining the requirements architecture
• recognize considerations when defining design options
• recognize how guidelines and techniques are used when defining design options
• recognize the roles of stakeholders in defining design options
• recognize what's involved in defining design options
• recognize considerations when analyzing potential value
• identify activities involved in analyzing potential value
• recognize activities involved in preparing a solution recommendation
• recognize what's involved in analyzing potential value and recommending a solution

• recognize characteristics of the Solution Evaluation knowledge area
• recognize how business analysis core concepts are applied during solution evaluation
• demonstrate your understanding of solution evaluation
• recognize types of activities involved in the Measure Solution Performance task
• identify key techniques used to measure solution performance
• recognize activities carried out when analyzing performance measures
• recognize the roles of stakeholders in analyzing performance measures
• recognize what's involved in measuring and analyzing the performance of a solution
• recognize types of activities involved in assessing solution limitations
• recognize the role of stakeholders in assessing solution limitations
• match types of enterprise limitation analyses with corresponding descriptions
• identify key techniques and stakeholders involved in assessing enterprise limitations
• recognize what's involved in assessing limitations within a solution or enterprise that inhibit value realization
• identify actions you could take to increase the value of a solution
• recognize guidelines and techniques used when recommending actions to increase the value of a solution
• recognize what's involved in recommending actions to increase the value of a solution

• identify the elements of benchmarking and market analysis
• recognize the steps in performing document analysis
• distinguish between scope modeling diagramming techniques
• distinguish between the elements of state modeling
• recognize how to apply scoping and planning tools in business analysis
• recognize the characteristics of process modeling
• recognize the characteristics of process analysis
• recognize the types of organizational models
• identify the elements of an interface definition
• recognize the elements of data flow diagrams
• recognize considerations for using data mining
• recognize considerations for using data modeling
• distinguish between common prototyping methods
• recognize how to apply models that support business analysis
• recognize characteristics of risk analysis and management
• distinguish between methods of financial analysis
• describe root cause analysis
• define the elements of a SWOT analysis
• distinguish between decision modeling and decision analysis
• recognize how to apply decision-making analysis tools

• recognize when to best use mind mapping and brainstorming
• distinguish between focus groups and workshops
• recognize how to prepare effectively for surveys and questionnaires
• distinguish between interviewing and observation techniques
• recognize characteristics of collaborative games and lessons learned
• recognize how to apply group activities in sharing knowledge
• match estimation methods to descriptions
• distinguish between prioritization approaches
• distinguish between reviews and item tracking in terms of strengths and limitations
• identify the elements of vendor assessment
• recognize how to apply techniques to support decision making
• distinguish between stakeholder lists, maps, and personas
• recognize the characteristics of backlog management
• describe the balanced scorecard
• identify the elements of the roles and permissions matrix
• recognize the elements of the business model canvas
• recognize characteristics of functional decomposition
• recognize how to use business analysis tools

• identify the elements in a data dictionary
• recognize the limitations of concept modeling
• distinguish between definitional rules and behavioral rules
• recognize how to apply glossaries and rules in business analysis
• recognize steps in the business case creation process
• describe business capability analysis strengths and limitations
• describe the elements of use cases and scenarios
• describe the elements of sequence diagrams
• recognize considerations in employing user stories
• recognize the attributes of business and use cases
• recognize considerations for using metrics and KPIs
• differentiate between strengths of acceptance and evaluation criteria
• recognize the limitations of using nonfunctional requirements analysis
• recognize considerations for using metrics and criteria in business analysis

• recognize behaviors associated with learning, creative thinking, and visual thinking skills
• identify behaviors associated with conceptual and systems thinking skills
• recognize effective decision-making and problem-solving skills
• recognize attributes of effective analytical thinking skills
• recognize behaviors associated with effective teamwork, facilitation, and teaching
• recognize the traits of an effective leader and negotiator
• recognize attributes of effective interaction skills
• recognize factors that may inhibit effective communication
• identify characteristics of effective verbal communication
• identify characteristics of effective nonverbal communication
• identify characteristics of effective written communication
• identify characteristics of effective listening
• recognize attributes of effective communication skills

• recognize attributes of ethical behavior
• recognize characteristics of personal accountability
• recognize characteristics of trustworthiness
• recognize characteristics of adaptability
• identify effective organization and time management behaviors
• recognize effective behavioral characteristics
• identify the definition of business acumen
• identify types of information about an industry that a business analyst should know
• match organization, methodology, and solution effectiveness measures with their corresponding areas of knowledge
• recognize attributes of effective business knowledge
• identify examples of office productivity tools
• identify examples of business analysis tools
• identify examples of communication tools and technology
• recognize the effective use of business analysis tools and technologies

• recognize features of the agile perspective
• identify features of an agile project that impact business analysis activities
• identify competencies of an agile business analyst
• demonstrate your understanding of how business analysis is impacted when using an agile development method
• recognize features of the business intelligence perspective
• identify business analysis activities that are specific to business intelligence initiatives
• demonstrate your understanding of the role of a business analyst in a business intelligence initiative
• recognize characteristics of working within the information technology perspective
• identify considerations a business analyst must take into account when working on an IT change initiative
• distinguish between methodologies used for information technology initiatives
• demonstrate your understanding of the role of a business analyst on an information technology initiative
• identify the four architectural principles that apply to business analysis
• identify business analysis outputs that are specific to the business architecture perspective
• identify common business architecture techniques
• demonstrate your understanding of the role of a business analyst within the business architecture perspective
• recognize features of the business process management perspective
• match business analysis outcomes of a BPM initiative with corresponding descriptions
• identify techniques used for BPM
• demonstrate your understanding of the role of a business analyst within the business process management perspective

Generally taken near the end of a program, Final Exam Certified Business Analysis Professional enables the learner to test their knowledge in a testing environment.