Course: ITIL® Foundation v4 - incl. exam training

$1,003.09 incl. vat


duration: 21 hours |

Language: English (US) |

access duration: 180 days |


Do you want to obtain the official ITIL® Foundation v4 certification? Then this is the training for you. This course is approved by the certifying party AXELOS Limited and offers you an optimal preparation for the exam.

In this online ITIL® Foundation training you will learn all the basics and core concepts from ITIL V4. ITIL is the internationally recognized toolset and the reference framework for organizing management processes within the ICT organization. In addition to an introduction to ITIL, this training course goes through the complete toolset.

ITIL is for everyone who is active in the IT world such as IT staff, IT managers, project managers and service desk staff.

With the ITIL Foundation certification you demonstrate the knowledge that is described in the Service Life Cycle, as described in the 5 ITIL core books:

  • Service strategy
  • Service design
  • Service Transition
  • Service production
  • Continuous service improvement

The course includes 1 exam voucher, which you can request through our support department. You need to request the voucher during the duration of the training.

For this course, you can also reach out to a content expert should you have any questions.


After completing the training you are familiar with the theory behind ITIL and you know the core concepts. You are also optimally prepared to pass the ITIL exam. After completing this exam you will receive the official ITIL certification.


No specific prior knowledge is required.

Target audience

Helpdesk Operator


ITIL® Foundation v4 - incl. exam

21 hours



Course options

We offer several optional training products to enhance your learning experience. If you are planning to use our training course in preperation for an official exam then whe highly recommend using these optional training products to ensure an optimal learning experience. Sometimes there is only a practice exam or/and practice lab available.

Optional practice exam (trial exam)

To supplement this training course you may add a special practice exam. This practice exam comprises a number of trial exams which are very similar to the real exam, both in terms of form and content. This is the ultimate way to test whether you are ready for the exam. 

Optional practice lab

To supplement this training course you may add a special practice lab. You perform the tasks on real hardware and/or software applicable to your Lab. The labs are fully hosted in our cloud. The only thing you need to use our practice labs is a web browser. In the LiveLab environment you will find exercises which you can start immediatelyThe lab enviromentconsist of complete networks containing for example, clients, servers,etc. This is the ultimate way to gain extensive hands-on experience. 


Via ons opleidingsconcept bespaar je tot 80% op trainingen

Start met leren wanneer je wilt. Je bepaalt zelf het gewenste tempo

Spar met medecursisten en profileer je als autoriteit in je vakgebied.

Ontvang na succesvolle afronding van je cursus het officiële certificaat van deelname van

Krijg inzicht in uitgebreide voortgangsinformatie van jezelf of je medewerkers

Kennis opdoen met interactieve e-learning en uitgebreide praktijkopdrachten door gecertificeerde docenten


Once we have processed your order and payment, we will give you access to your courses. If you still have any questions about our ordering process, please refer to the button below.

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What is included?

Certificate of participation Yes
Monitor Progress Yes
Examination possibleYes
Mobile ready Yes
Sharing knowledge Unlimited access to our IT professionals community
Study advice Our consultants are here for you to advice about your study career and options
Study materials Certified teachers with in depth knowledge about the subject.
Service World's best service


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