Course: CompTIA A+ Compleet (Exam 220-1101 & 220-1102)

$589.00

$712.69 incl. vat

duration: 65 hours |

Language: English (US) |

access duration: 180 days |

Incompany available

Details

In this online CompTIA A+ training you provide support to end users of an IT infrastructure and you want to broaden and deepen your knowledge. In this CompTIA A+ Complete training you learn the relevant basic knowledge. With the CompTIA A+ Complete you demonstrate that you have basic knowledge of IT.

To obtain your CompTIA A + certification you must pass 2 exams. Both the 220-1101 exam and the 220-1102 exam. In this combination training you will be optimally prepared for both exams.

Topics that are discussed include computer hardware, security, installation and configuration of windows and the basic principles of networks.

Please note that the final chapters of this training will be published.

Result

After following this training you will be able to independently support end users of an IT infrastructure.

Prerequisites

It is a plus in order to pass your exams to have 500 hours of practical experience as a support engineer.

Target audience

System Administrator, Helpdesk Operator

Content

CompTIA A+ Compleet (Exam 220-1101 & 220-1102)

65 hours

CompTIA A+ (220-1101): Installing Hardware & Display Components

As a computer technician, one of your main responsibilities is
often to troubleshoot and diagnose hardware and display-related
issues. In this course, you'll explore common hard drive types,
replacement techniques, and migration processes. Investigate how to
replace common hardware device components such as batteries and
random-access memory (RAM). Examine physical privacy and security
components such as biometrics and near-field scanner features.
Learn how to differentiate between liquid crystal display (LCD)
types, including in-plane switching (IPS), twisted nematic (TN),
and vertical alignment (VA). Install and configure mobile display
components, including Wi-Fi antenna connectors, webcams,
microphones, and laptop screen inverters. Lastly, explore the
common features of both digitizers and touchscreens. Once you have
completed this course, you will be able to confidently troubleshoot
hardware and display-related issues and select the appropriate
solutions. This course will prepare learners for the CompTIA A+
Core 1 (220-1101) certification exam.

CompTIA A+ (220-1101): Mobile Device Accessories & Network Connectivity

Mobile device accessories, ports, and connectivity features
allow for a variety of different connections as well as the
enabling of additional mobile device features. As an IT industry
professional, you will be called upon to configure those
accessories and network connections, as well as provide application
support in various situations. In this course, discover how to set
up and configure Universal Serial Bus (USB). Explore key features
of lightning and serial connectors, as well as near-field
communication, Bluetooth, and hotspot connectivity options. Examine
how global positioning system (GPS) services and cellular location
services work. Lastly, explore the benefits of implementing mobile
device management (MDM) and mobile application management (MAM)
solutions. After completing this course, you will be able to set up
and configure network connections and mobile device accessories.
This course will prepare learners for the CompTIA A+ Core 1
(220-1101) certification exam.

CompTIA A+ (220-1101): Networking Fundamentals

In order for computers to be able to exchange data and share
resources with each other, they must be interconnected in some
fashion. This is referred to as computer networking. Explore
computer networking fundamentals, including TCP and user datagram
protocol (UDP) ports, and review common networking hardware
devices. Examine the differences between hubs and bridges. Discover
when to use a network switch and how a router can protect a system.
Explore key differences between access points, repeaters, and
extenders, as well as cable and DSL modems. Learn about the
benefits of Power over Ethernet (PoE) and compare it with Ethernet
over Power, which uses common electrical wiring to convey Ethernet
connectivity. Lastly, take a look at the features of network
interface cards (NIC), optical network terminal (ONT), and
software-defined networking (SDN) technologies. This course will
prepare you for the CompTIA A+ Core 1 (220-1101) certification
exam.

CompTIA A+ (220-1101): Wireless Networking & Services

Wireless networks are much more versatile than wired networks,
especially in an environment where running wires might be
difficult. This course covers the most efficient wireless
networking protocols for various scenarios. You will explore
wireless frequencies and channels and learn how to differentiate
between 802.11 standards: - a, - b, - g, - n, - ac, and - ax. Next,
delve into considerations for working with long-range fixed
wireless, including licensed, unlicensed, power, and regulatory
requirements. You will also identify features of near-field
communication (NFC) and radio-frequency identification (RFID).
Finally, explore server roles such as domain name system (DNS) and
dynamic host configuration protocol (DHCP), and discover the global
market for Internet of things (IoT) end-user solutions. After
completing this course, you'll be able to differentiate between
wireless networking protocols and tune common host services. This
course will prepare learners for the CompTIA A+ Core 1 (220-1101)
certification exam.

CompTIA A+ (220-1101): Networking Concepts & Configurations

Internet Protocol (IP) addresses, which are assigned to
network-equipped devices that are part of a Transmission Control
Protocol (TCP)/IP-based network, allow computers and other
resources to communicate with each other. Explore the basics of IP
addressing and networking concepts such as Domain Name System (DNS)
and Dynamic Host Configuration Protocol (DHCP). Begin with an
overview of DNS and its benefits. Then take a closer look at the
DHCP, its features, and the concept of reservations. Next, discover
the use of virtual private networks (VPNs) and look at virtual
local area networks (VLANs). Finally, explore the various
networking tools including crimpers, Wi-Fi analyzers, and loopback
plugs. This course will prepare learners for the CompTIA A+ Core 1
(220-1101) certification exam.

CompTIA A+ (220-1101): Cable Types & Connectors

Technicians need to familiarize themselves with the vast array of cable options and connector types.
Discover the most common cables and adapters encountered when working with computers and mobile devices. Explore Ethernet cable types, the differences between shielded twisted pair (STP) and unshielded twisted pair (UTP) cabling, and the basics of fiber optic and coaxial cabling. Next, learn the speed and transmission limitations of various network cables. Discover different video cables and learn about using Lightning and Thunderbolt cables. Then, examine Universal Serial Bus (USB) cables and the differences between USB, USB-C, USB2.0, and USB3.0.
Explore serial peripheral cables and hard drive cables such as SATA (Serial AT Attachment), IDE (Integrated Drive Electronics), and SCSI (Small Computer System Interface). Finally, learn to differentiate between adapters such as DVI to HDMI, USB to Ethernet, and DVI to VGA and explore how computers utilize several types of connectors and converters.
This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification exam.

CompTIA A+ (220-1101): RAM & Storage Solutions

Every computer requires a storage device and Random Access
Memory (RAM), so in this course you will explore different storage
and RAM options and how they work, and discover various types of
solutions for your computer. To begin, explore virtual RAM and the
Small Outline Dual In-line Memory Module, more commonly known as
SODIMM. Then consider Double Data Rate (DDR) RAM and memory
channels. Examine the features of solid-state drives (SSDs), a
persistent memory storage type, and magnetic hard drives, an
electromechanical data storage device. Next, compare and contrast
features of the two most common physical sizes for hard drives: 3.5
and 2.5 inch drives. Finally, explore removable storage options and
their benefits, and learn the differences between Redundant Array
of Independent Disks (RAID) 0, 1, 5, and 10. This course will
prepare learners for the CompTIA A+ Core 1 (220-1101)
certification.

CompTIA A+ (220-1101): Motherboards, CPUs, and Add-on Cards

Motherboards are the backbone that connect computer components and enable them to communicate. Discover motherboards, the basics of central processing units (CPUs), and add-on cards, as well as the various factors that need to be considered to install and configure them in your computer.
In this course, you will learn about motherboard form factors and connector types. Discover the basic input/output system (BIOS) of your computer, how to configure BIOS security, and how BIOS contains the most basic system software that allows you to booth the system and your operating system to interact with the hardware. Explore Complementary Metal Oxide Semiconductor (CMOS) batteries, your CPU's processing core, and the differences between single core and multi-core processors.
Finally, explore CPU features and compatibility, compare two of the most popular manufacturers of microprocessors, and learn about cooling mechanisms for the CPU including options for dissipating heat in your system.
This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification.

CompTIA A+ (220-1101): Power Supplies

Computer hardware technicians must understand the basics of
computer power systems, including amps, wattage, voltage, general
guidelines for power sizing, and power supply options. Explore key
power systems lessons like differentiating between power supply
inputs and outputs, identifying the values needed for components,
such as overall wattage rating, and determining the amount of power
needed based on the number of devices in use. Examine the
characteristics of redundant power supplies and modular power
supplies. Finally, put your new skills to use solving a problem to
determine when to use more or less voltage, how to describe wattage
ratings, and how to determine the output of a rail on power supply.
This course will prepare learners for the CompTIA A+ Core 1
(220-1101) certification.

CompTIA A+ (220-1101): Multifunction Devices & Printer Consumables

A multifunction device delivers many functions such as print,
fax, scan, and copy capabilities, which would otherwise be carried
out by separate devices. Learn about multifunction devices, how to
unbox a device, and set up location considerations. Discover how to
select appropriate drivers for a given OS such as Printer Control
Language (PCL) and PostScript, and explore USB, Ethernet, and
wireless device connectivity options. Next, explore configuration
settings such as duplex, orientation, tray settings, and quality
and discover multifunction device security features such as user
authentication, badging, audit logs, and secure prints. Lastly,
explore email, Server Message Block (SMB), and cloud services and
discover features of laser printers, inkjet printers, thermal
printers, impact printers, and 3-D printers. This course will
prepare learners for the CompTIA A+ Core 1 (220-1101)
certification.

CompTIA A+ (220-1101): Cloud Computing Concepts

Cloud computing allows users to store and access data and
programs over the internet instead of a local hard drive. In this
course, explore cloud computing concepts such as cloud model types,
resource sharing, measure service, and virtual desktops. Discover
the features of Infrastructure as a Service (IaaS), Software as a
Service (SaaS), and Platform as a Service (PaaS); and learn how to
differentiate between public, private, hybrid, and community cloud
infrastructures. Discover key differences between internal and
external shared resources and explore rapid elasticity, a feature
that allows for scalable provisioning. Finally, examine the
considerations and benefits of using a measured service or a
metered service and investigate the types of virtual desktops and
their purposes. This course will prepare learners for the CompTIA
A+ Core 1 (220-1101) certification.

CompTIA A+ (220-1101): Client-side Virtualization

Virtualization enables the ability to use software to create a
virtual computer system. One of the main benefits of virtualization
is that it allows organizations to run multiple virtual systems
using a single computer system, such as a server. Explore the
basics of virtualization, including how it allows for the creation
of virtual resources like operating systems, servers, and storage
solutions. Begin with an overview of virtual machines (VMs) and
memory and discover the purpose of VMs and the tasks they perform,
their common uses and how they are created within the physical host
computer, as well as common configurable settings for a VM.
Finally, you will examine the resource and security requirements
for virtualization. This course will prepare learners for the
CompTIA A+ Core 1 (220-1101) certification.

CompTIA A+ (220-1101): Best Practices for Resolving Problems

In any technological environment, problems are inevitable. In
this course, learners will look at detailed approaches to resolving
issues by examining the six-step troubleshooting methodology used
to resolve problems with computer systems. Begin by considering the
impact of corporate policies and procedures before implementing
changes. Learn steps for identifying a problem, such as questioning
the user and inquiring about environmental and infrastructure
changes. Discover how to conduct external or internal research
based on symptoms so that you can establish a theory of probable
cause, test the theory, and evaluate your test results. Next, you
will learn how to establish a plan of action to resolve the problem
and implement the solution, verify full system functionality, and
implement preventive measures. Review best practices to document
findings, actions, and outcomes. Finally, explore systems and
troubleshooting techniques when dealing with hardware components,
storage devices, displays, and mobile devices. This course will
prepare learners for the CompTIA A+ Core 1 (220-1101)
certification.

CompTIA A+ (220-1101): Troubleshooting and Resolving Printer Issues

Printers have a lot of moving parts, so problems are inevitable.
As a computer technician, your job will be to identify and resolve
some of these common concerns. Start by exploring basic
troubleshooting considerations for printers, including typical
issues like paper jams or print quality problems. Investigate
potential driver compatibility issues and learn how to interpret
error codes. Find out why firmware updates are required and how
they can resolve certain issues. Learn how to correct screen
display and printer output problems, how to calibrate and clean
printers, and how to troubleshoot print quality issues. This course
will prepare learners for the CompTIA A+ Core 1 (220-1101)
certification.

CompTIA A+ (220-1101): Troubleshooting Wired & Wireless Networks

Technicians are required to identify, diagnose, and solve common
wired and wireless network-related problems. Due to the many
components of a network, this can be challenging at times.
Fortunately, there are many common issues to look for that can help
resolve issues promptly. Explore how to resolve intermittent
wireless connectivity issues and slow network speeds, as well as
issues related to jitter and port flapping. Discover methods to
improve voice-over-IP (VoIP) phone services and high latency
problems. Lastly, explore common examples of external interference
that can disrupt a wired or wireless network. This course will
prepare learners for the CompTIA A+ Core 1 (220-1101)
certification.

CompTIA A+ (220-1102): Desktop, Server, & Mobile Operating Systems

Technicians must be aware of the features and installation
requirements of various types of operating systems. Use this course
to learn about common OS types and how to perform OS installations
and upgrades in a diverse OS environment. Begin by exploring the
features of Windows, Linux, macOS, ChromeOS, and mobile device
operating systems. Discover available OS installation options and
plan an operating system deployment strategy after reviewing
various installation methods. Finally, perform the installation of
a Windows 10, Windows Server 2019, Ubuntu Linux, and macOS system.
Once you have completed this course, you will be able to select the
appropriate operating system for a given scenario and plan its
deployment. This course will help you prepare for the CompTIA A+
Core 2 (220-1102) certification exam.

CompTIA A+ (220-1102): Linux, macOS, & Windows File Systems

New disk devices can be initialized as Master Boot Record (MBR)
or GUID Partition Table (GPT) and can be formatted using different
types of file systems. Use this course to become familiar with and
learn how to manage common Linux, macOS, and Windows file systems.
To start, explore common file system types including the New
Technology File System (NTFS), File Allocation Table (FAT32),
exFAT, ext3, ext4, and the Apple File System (APFS). Discover the
difference between MBR and GPT disks and learn how to format and
partition disks. You’ll then work with NTFS, share, and Linux file
system permissions to configure access for network shares and learn
how to manage file systems using command line tools. Once you have
completed this course, you will be able to choose the appropriate
file system and management tools for specific situations. This
course will help you prepare for the CompTIA A+ Core 2 (220-1102)
certification exam.

CompTIA A+ (220-1102): Operating System & Network Management

Understanding the network connectivity options in modern
operating systems is a vital skill you need as a technician. In
this course, you will explore various GUI management tools that can
be used when working in Windows. Learn to navigate and configure
Control Panel settings and discover how to utilize networking
commands in Windows and Linux, and management tools for macOS.
Next, you will review how IP addressing, DNS, and DHCP works and
observe how to configure Windows DNS and DHCP servers. Finally,
learn how to manage various network settings, including those
related to Windows Defender and Microsoft Active Directory. Upon
completion of this course, you'll be able to use command-line
management tools and manage network-related settings in Windows,
Linux, and the macOS. This course will help you prepare for the
CompTIA A+ Core 2 (220-1102) certification exam.

CompTIA A+ (220-1102): Physical Security Measures

Technicians need to familiarize themselves with the various
security principles and technologies available to protect
employees, networks, and intellectual property from the emergent
threats of the 21st century Internet. You will begin by exploring
how to implement traditional physical security measures such as
video surveillance, alarm systems, and motion sensors. Discover how
to implement physical security devices such as key fobs, smart
cards, keys, biometrics, lighting, and magnetometers. Next, learn
how to implement and configure security features of Active
Directory and how to secure devices using Mobile Device Management.
Lastly, explore logical security features such as the principle of
least privilege, access control lists, multi-factor authentication,
and hard and soft tokens. Upon completion, you'll be able to design
and implement technologies available to protect businesses against
the latest security threats. This course helps you to prepare for
the CompTIA A+ Core 2 (220-1102) certification exam.

CompTIA A+ (220-1102): Wireless Security Protocols & Authentication Methods

There are numerous wireless security protocols and
authentication methods available. Technicians must learn how to
recommend and potentially implement a wireless security solution
depending on the requirements of an organization. In this course,
you will start by learning the difference between the Wi-Fi
Protected Access 2 (WPA2) and Wi-Fi Protected Access 3 (WPA3)
wireless protocols and the features of each. Explore other wireless
protocols and encryption options, including Temporal Key Integrity
Protocol (TKIP) and Advanced Encryption Standard (AES). Finally,
investigate wireless security authentication solutions, including
Remote Authentication Dial-In User Service (RADIUS), Terminal
Access Controller Access-Control System (TACACS+), Kerberos, and
multi-factor authentication. After completing this course you'll
know how to implement wireless security protocols and
authentication methods. This course also helps you to prepare for
the CompTIA A+ Core 2 (220-1102) certification exam.

CompTIA A+ (220-1102): Malware Detection, Removal, & Prevention

Malware is software designed with malicious intent that often
aims to disrupt, enable unauthorized access, or cause end-user
access interference. In this course, you'll learn how to detect,
remove, and prevent malware using the appropriate tools and
methods. Begin by exploring the various types of malware including
trojans, rootkits, viruses, spyware, ransomware, keyloggers, boot
sector viruses, and cryptominers. Become familiar with the recovery
console and recognize when to perform an operating system
reinstallation as a result of malware. Next, learn how to
differentiate between anti-virus and anti-malware solutions and
discover how software firewalls can help secure a device. Lastly,
discover the importance of end-user training and education as it
relates to malware and other cyber threats. After completing this
course you'll know how to detect, remove, and prevent malware using
the appropriate tools and methods. This course is part of a series
used to prepare for the CompTIA A+ Core 2 (220-1102) certification
exam.

CompTIA A+ (220-1102): Social Engineering Attacks

Among the newer forms of security for most workers in the 21st century involves social engineering -protecting workers and work against subtle but dangerous attacks by con men and scammers.
Take a deep dive into security fundamentals and the many ways in which devious people steal information. This can include masquerading as delivery men, entering unauthorized areas without badges, shoulder surfing at airports or coffee shops, spoofing, dumpster-diving, and insidiously clever spear phishing attacks.
Explore how legitimate-looking e-mails can lure workers to malicious websites, or worse, into opening encrypted attachments with company credentials or passwords. Lastly, discover common security vulnerabilities including non-compliant, unpatched, and unprotected systems, end of life (EOL) operating systems, and bring your own devices (BYOD).
This course will prepare you for the CompTIA A+ Core 2 (220-1102) certification exam.

CompTIA A+ (220-1102): Operating System Security Best Practices

There are many things to consider when managing and configuring
basic security settings in the Microsoft Windows OS. Therefore,
technicians must become well versed in configuring and enforcing
workstations to meet best practices for security. In this course,
you will begin by learning how to configure basic security settings
including firewalls, Defender anti-virus, users and groups, and
operating system login options. Explore the difference between NTFS
and share permissions and discuss file and folder attributes and
inheritance. Next, discover features of the administrator and
standard user accounts and learn the fundamentals of user account
control (UAC). Lastly, explore how to configure workstation
security using features such as encryption, complex passwords, and
account management and how to disable the AutoRun and AutoPlay
features. Upon completion, you'll know how to configure basic
security setting in the Windows OS. This course is part of a series
used to prepare for the CompTIA A+ Core 2 (220-1102) certification
exam.

CompTIA A+ (220-1102): Mobile & Embedded Device Security

As mobile technology evolves, so does the need for mobile device
security. Mobile device security features protect data, including
sensitive and private information, on mobile devices such as
smartphones, tablets, and laptops. Learn about screen lock security
features such as facial recognition, PIN codes, fingerprint,
pattern, and swipe devices. Discover the benefits of remote wiping
features, locator applications, and device encryption. Next,
explore how operating system updates can help secure devices and
patch vulnerabilities. Then discover features of remote backup
applications, firewalls, and mobile anti-virus and anti-malware
solutions. Lastly, you'll get an overview of policies and
procedures as they relate to BYOD, profile security requirements,
and Internet of Things (IoT) security. Upon completion of this
course, you'll be able to outline common methods for securing
mobile and embedded devices. This course is part of a series that
will help you prepare for the CompTIA A+ Core 2 (220-1102)
certification exam.

CompTIA A+ (220-1102): Securing SOHO Networks & Browser Security

Technicians need to familiarize themselves with strategies,
features, and techniques that can help ensure a safe and secure
small office/home office (SOHO) environment. In this course,
discover home router security settings to configure on a SOHO
network. Explore wireless security considerations, including
changing the service set identifier (SSID), disabling SSID
broadcast and encryption settings, disabling guest access, and
changing channels. Next, discover firewall security features such
as disabling unused ports and port forwarding or mapping. You'll
also learn to install and configure browsers and relevant security
settings. Next you'll explore browser installations, extensions,
and plug-ins, as well as password managers and certificates.
Lastly, explore Internet browsing security features and techniques,
including pop-up blockers, clearing browsing data, clearing cache,
private-browsing mode, sign-in/browser data synchronization, and ad
blockers. Once you have completed this course, you'll be able to
configure security settings for browsers and SOHO networks. This
course is part of a series that will help you prepare for the
CompTIA A+ Core 2 (220-1102) certification exam.

CompTIA A+ (220-1102): Windows OS Problems & Personal Computer Security

Diagnosing problems within a network or a computer requires a
special and versatile toolbox for the IT specialist. This course
outlines many popular troubleshooting tools and practical
strategies needed to quickly isolate all kinds of problems,
regardless of platform, and resolve them, to help restore normal
working conditions efficiently and quickly. Explore the benefits of
building process checklists and learn how to determine if a problem
is widespread or limited to one machine. Discover how to trace
issues back to new hardware or software installations, and explore
best practices and techniques for malware removal. Lastly, explore
valuable troubleshooting steps that can be used to resolve mobile
OS and app issues and any mobile OS security issues. This course
will help you prepare for CompTIA+ certification exam 220-1102.

CompTIA A+ (220-1102): Best Practice Procedures for Malware Removal

Malware is software specifically designed to compromise
computers, servers, clients, or computer networks. In this course,
you will learn best practices for the identification and removal of
malware. Begin by exploring how to properly investigate and verify
malware symptoms and how to ensure infected systems are quarantined
immediately. Discover the importance of disabling System Restore
from the onset as well as steps to remediate infected systems.
Explore how to schedule system scans and run updates on a system.
Next, discover when to re-enable System Restore and create a new
restore point in Windows. Lastly, learn about the key points and
techniques to share with end users when educating them on malware.
This course helps prepare for CompTIA+ certification exam
220-1102.

CompTIA A+ (220-1102): Mobile OS Application & Application Security Issues

A large percentage of the population carries at least one mobile
device on them at all times. These devices often contain
applications that can be attractive targets for mobile attacks.
This course covers how to troubleshoot mobile OS applications and
application security issues. Discover common symptoms pertaining to
mobile OS and application issues such as applications that fail to
launch, crash, and fail to update. Next, explore connectivity
issues pertaining to Bluetooth, Wi-Fi, near-field communication,
and AirDrop and learn how to identify internet connectivity issues,
including limited or no connectivity. Lastly, discover how to deal
with high numbers of ads, fake security warnings, unexpected
application behavior, and leaked personal files and data. This
course helps prepare for CompTIA+ certification exam 220-1102.

CompTIA A+ (220-1102): Information Management & Change Management Processes

Ticketing systems are a great way to collect user and device
information, descriptions of problems, and problem resolutions.
This course will explore ticketing and asset management systems and
how these systems capture information about events and resources.
Explore document types such as acceptable use policies, compliance,
and network topology diagrams. Discover components of a typical
standard operating procedure, including procedures for custom
installation of software packages. Next, consider the importance of
knowledge base articles and explore best practices for documenting
business processes, including rollback plans, sandbox testing, and
responsible staff members. Lastly, explore considerations when
explaining basic change management best practices. This course is
part of a series that will help you prepare for the CompTIA A+ Core
2 (220-1102) certification exam.

CompTIA A+ (220-1102): Backup & Recovery Methods

Backing up data is the practice of copying data from a primary
to a secondary location. Regular backups are essential when
attempting to recover from a primary data failure. Backups should
be performed regularly in both personal and business scenarios. In
this course, explore disaster prevention techniques and recovery
best practices. Discover how to differentiate between full,
incremental, differential, and synthetic backups, and learn when to
implement each method. Next, explore backup frequency timelines
that can help ensure regular data backups. Discover how to
differentiate between on-site and off-site backup rotation schemes,
and lastly, explore backup rotation schemes including
grandfather-father-son (GFS) and the 3-2-1 backup rule. This course
is part of a series that will help you prepare for the CompTIA A+
Core 2 (220-1102) certification exam.

CompTIA A+ (220-1102): Safety Procedures & Environmental Impacts

Environments should be designed and maintained with personal
safety best practices and safety standards in mind. Enforcing
safety standards helps ensure that operators are kept safe and
prevented from causing harm to their systems. In this course,
you'll learn when and where to use electrostatic discharge straps,
mats, and bags. Explore personal safety measures, including
disconnecting power before repairing a PC, lifting techniques,
electrical fire safety, safety goggles, and air filtration masks.
Discover material safety data sheet (MSDS) handling and disposal
recommendations, including proper battery disposal, proper toner
disposal, and proper disposal of other devices and assets. You will
also learn the importance of temperature, humidity-level awareness,
and proper ventilation, including equipment placement, dust
cleanup, and compressed air and vacuums. Lastly, explore the impact
of power surges, under-voltage events, and power outages and
discuss when to use battery backup and surge suppressors. This
course helps prepare for CompTIA A+ certification exam
220-1102.

CompTIA A+ (220-1102): Communication Techniques, Licensing, & Policy Concepts

Professionalism is essential in any working environment,
especially business operations that require interactions with
customers. Learn about proper communication techniques and
professionalism, such as avoiding jargon, acronyms, and slang.
Explore how to maintain a positive attitude, project confidence,
listen actively, and be on time. Discover how to avoid distractions
including personal calls, texting, and personal interruptions.
Explore how to set and meet expectations and timelines, and how to
properly communicate status with the customer. Lastly, learn the
importance of prohibited content/activity, privacy, licensing, and
policy concepts. This course is part of a series that will help you
prepare for the CompTIA A+ Core 2 (220-1102) certification
exam.

CompTIA A+ (220-1102): Scripting & Remote Technologies

Remote access is accessing a computer or device from any
location, including remotely administering networks and computing
environments. Scripting is the process of automating tasks that
would otherwise be performed individually by a human operator. In
this course, discover how to leverage remote access technologies.
First, learn the basics of scripting, including script file types,
use cases, and other considerations for using scripts. Next,
explore remote access methods and tools, and examine the security
considerations of each access method. Finally, discover how to
leverage remote access technologies and recognize remote access
methods and tools, including the security considerations of each
access method. This course is part of a series that will help you
prepare for the CompTIA A+ Core 2 (220-1102) certification
exam.

Course options

We offer several optional training products to enhance your learning experience. If you are planning to use our training course in preperation for an official exam then whe highly recommend using these optional training products to ensure an optimal learning experience. Sometimes there is only a practice exam or/and practice lab available.

Optional practice exam (trial exam)

To supplement this training course you may add a special practice exam. This practice exam comprises a number of trial exams which are very similar to the real exam, both in terms of form and content. This is the ultimate way to test whether you are ready for the exam.

Optional practice lab

To supplement this training course you may add a special practice lab. You perform the tasks on real hardware and/or software applicable to your Lab. The labs are fully hosted in our cloud. The only thing you need to use our practice labs is a web browser. In the LiveLab environment you will find exercises which you can start immediately. The lab enviromentconsist of complete networks containing for example, clients, servers,etc. This is the ultimate way to gain extensive hands-on experience.

WHY_ICTTRAININGEN

Via ons opleidingsconcept bespaar je tot 80% op trainingen

Start met leren wanneer je wilt. Je bepaalt zelf het gewenste tempo

Spar met medecursisten en profileer je als autoriteit in je vakgebied.

Ontvang na succesvolle afronding van je cursus het officiële certificaat van deelname van Icttrainingen.nl

Krijg inzicht in uitgebreide voortgangsinformatie van jezelf of je medewerkers

Kennis opdoen met interactieve e-learning en uitgebreide praktijkopdrachten door gecertificeerde docenten

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Once we have processed your order and payment, we will give you access to your courses. If you still have any questions about our ordering process, please refer to the button below.

What is included?

Certificate of participation	Yes
Monitor Progress	Yes
Award Winning E-learning	Yes
Mobile ready	Yes
Sharing knowledge	Unlimited access to our IT professionals community
Study advice	Our consultants are here for you to advice about your study career and options
Study materials	Certified teachers with in depth knowledge about the subject.
Service	World's best service

Platform

Na bestelling van je training krijg je toegang tot ons innovatieve leerplatform. Hier vind je al je gekochte (of gevolgde) trainingen, kan je eventueel cursisten aanmaken en krijg je toegang tot uitgebreide voortgangsinformatie.

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