Course: Skype for Business
duration: 5 hours |
Language: English (US) |
access duration: 90 days |
Incompany available
Details
In this Skype training course you will learn the new features in Skype. You can think about adding photos and manage contact information. You will also learn to configure the sound, answer and transfer phone calls and manage messages and meetings in Skype.
Finally you will learn how to share notes, whiteboards, documents and photos and how to configure and use the video in Skype.
Result
After finishing this course you will be familiar with Skype for corporate use.
Prerequisites
There is no specific knowledge required.
Target audience
Project Manager, Team Leader, Office users
Content
Skype for Business
Skype for Business: New Features, Profile, and Contacts
- start the course
- recognize the new look and feel of Skype for Business
- recognize and use the Call Monitor feature
- recognize and use the improved call controls
- use the emoticons
- recognize the File Transfer Preview feature and the available options
- identify the steps to configure presence options
- recognize and configure the location feature
- configure picture options including hiding, showing, editing, or removing a picture
- add internal and external contacts
- create a group, add contacts, and delete an existing group
- identify the steps to access contact cards and available options
- configure how the contact list displays, order options, and which information is displayed
- configure your presence and location, add contacts, and create a new group
Skype for Business: Calls, IMs, and Meeting features
- start the course
- complete the steps to configure an audio device and configure audio options
- identify the steps to make a call and using the call controls
- identify how to answer a call, transfer a call, and forward calls
- recognize the steps to send an IM, including sending a file or image, using emoticons, and configuring the message as high priority
- identify the steps to send instant messages to multiple contacts or groups at once
- use IM options, including adding audio and video, sharing files, and toggling between conversations
- identify the steps to configure IM options including spelling, copying, tabbed conversations, and font options
- schedule a Skype for Business meeting using Outlook and configure meeting options
- create and configure options for an unscheduled meeting using the Meet Now option
- identify methods to join a scheduled meeting including using the Meetings option in Skype for Business, from an Outlook meeting request and from a meeting reminder
- configure meeting conversation options including choosing a layout, using full screen, and the pop out and pop in options
- add participants to a meeting, configure participant actions, record a meeting, and manage recordings
- use the present desktop and present programs sharing options and sharing a PowerPoint presentation
- configure a Skype for Business meeting in Outlook
Skype for Business: Sharing, Collaboration, and Video Calls
- start the course
- identify the steps to share OneNote notes, including using existing notes and creating new notes
- share and use the whiteboard feature
- recognize the steps required to share files and pictures in an IM conversation or meeting
- configure who will have access to downloading files that are shared
- use the polling feature including creating a poll
- identify the steps to give control or take away controls from other users while presenting
- recognize the steps to set up a video device and access and configure advanced settings
- identify the steps to start a video call and use video controls
- recognize the steps to answer a video call, ignore the call, and use other available options
- describe the steps to start a video meeting and manage participants using participants actions options
- identify the steps to include a video in an instant message conversation and recognize the available options such as "Stop My Video" and "End Video"
- identify the steps to share a file in an IM conversation, share the whiteboard, and create a poll
Course options
We offer several optional training products to enhance your learning experience. If you are planning to use our training course in preperation for an official exam then whe highly recommend using these optional training products to ensure an optimal learning experience. Sometimes there is only a practice exam or/and practice lab available.
Optional practice exam (trial exam)
To supplement this training course you may add a special practice exam. This practice exam comprises a number of trial exams which are very similar to the real exam, both in terms of form and content. This is the ultimate way to test whether you are ready for the exam.
Optional practice lab
To supplement this training course you may add a special practice lab. You perform the tasks on real hardware and/or software applicable to your Lab. The labs are fully hosted in our cloud. The only thing you need to use our practice labs is a web browser. In the LiveLab environment you will find exercises which you can start immediately. The lab enviromentconsist of complete networks containing for example, clients, servers,etc. This is the ultimate way to gain extensive hands-on experience.
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Een zakelijk account aanmaken
Wanneer u besteld namens uw bedrijf doet u er goed aan om aan zakelijk account bij ons aan te maken. Tijdens het registratieproces kunt u hiervoor kiezen. U heeft vervolgens de mogelijkheden om de bedrijfsgegevens in te voeren, een referentie en een afwijkend factuuradres toe te voegen.
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Cursisten aanmaken
Als u een zakelijk account heeft aangemaakt dan heeft u de optie om cursisten/medewerkers aan te maken onder uw account. Als u dus meerdere trainingen koopt, kunt u cursisten aanmaken en deze vervolgens uitdelen aan uw collega’s. De cursisten krijgen een e-mail met inloggegevens wanneer zij worden aangemaakt en wanneer zij een training hebben gekregen.
Voortgangsinformatie
Met een zakelijk account bent u automatisch beheerder van uw organisatie en kunt u naast cursisten ook managers aanmaken. Beheerders en managers kunnen tevens voortgang inzien van alle cursisten binnen uw organisatie.
What is included?
Certificate of participation | Yes |
Monitor Progress | Yes |
Award Winning E-learning | Yes |
Mobile ready | Yes |
Sharing knowledge | Unlimited access to our IT professionals community |
Study advice | Our consultants are here for you to advice about your study career and options |
Study materials | Certified teachers with in depth knowledge about the subject. |
Service | World's best service |
Platform
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FAQ
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