Course: CompTIA A+ (220-1101)

$398.09 incl. vat


duration: 33 hours |

Language: English (US) |

access duration: 180 days |

In Onbeperkt Leren


The CompTIA A+ 220-1101 is the first exam of the CompTIA A+ certificate. Are you planning to start a career in IT then the A+ is a good start.

You will be introduced to mobile devices and the various network technologies. You will also learn more about hardware and virtualization.

Finally you get started with subjects such as cloud computing and network troubleshooting.

Please note that the final chapters of this training will be published.


After following this training you will be able to independently support end users of an IT infrastructure. You are also prepared for the CompTIA A+ 220-1101 exam.


No specific prior knowledge is required for following the training. However, it is a plus to have 9 to 12 months of work experience before taking the exam.

Target audience

System Administrator


CompTIA A+ (220-1101)

33 hours

CompTIA A+ (220-1101): Installing Hardware & Display Components

  • As a computer technician, one of your main responsibilities is

  • often to troubleshoot and diagnose hardware and display-related
  • issues. In this course, you'll explore common hard drive types,
  • replacement techniques, and migration processes. Investigate how to
  • replace common hardware device components such as batteries and
  • random-access memory (RAM). Examine physical privacy and security
  • components such as biometrics and near-field scanner features.
  • Learn how to differentiate between liquid crystal display (LCD)
  • types, including in-plane switching (IPS), twisted nematic (TN),
  • and vertical alignment (VA). Install and configure mobile display
  • components, including Wi-Fi antenna connectors, webcams,
  • microphones, and laptop screen inverters. Lastly, explore the
  • common features of both digitizers and touchscreens. Once you have
  • completed this course, you will be able to confidently troubleshoot
  • hardware and display-related issues and select the appropriate
  • solutions. This course will prepare learners for the CompTIA A+
  • Core 1 (220-1101) certification exam.

CompTIA A+ (220-1101): Mobile Device Accessories & Network Connectivity

  • Mobile device accessories, ports, and connectivity features

  • allow for a variety of different connections as well as the
  • enabling of additional mobile device features. As an IT industry
  • professional, you will be called upon to configure those
  • accessories and network connections, as well as provide application
  • support in various situations. In this course, discover how to set
  • up and configure Universal Serial Bus (USB). Explore key features
  • of lightning and serial connectors, as well as near-field
  • communication, Bluetooth, and hotspot connectivity options. Examine
  • how global positioning system (GPS) services and cellular location
  • services work. Lastly, explore the benefits of implementing mobile
  • device management (MDM) and mobile application management (MAM)
  • solutions. After completing this course, you will be able to set up
  • and configure network connections and mobile device accessories.
  • This course will prepare learners for the CompTIA A+ Core 1
  • (220-1101) certification exam.

CompTIA A+ (220-1101): Networking Fundamentals

  • In order for computers to be able to exchange data and share

  • resources with each other, they must be interconnected in some
  • fashion. This is referred to as computer networking. Explore
  • computer networking fundamentals, including TCP and user datagram
  • protocol (UDP) ports, and review common networking hardware
  • devices. Examine the differences between hubs and bridges. Discover
  • when to use a network switch and how a router can protect a system.
  • Explore key differences between access points, repeaters, and
  • extenders, as well as cable and DSL modems. Learn about the
  • benefits of Power over Ethernet (PoE) and compare it with Ethernet
  • over Power, which uses common electrical wiring to convey Ethernet
  • connectivity. Lastly, take a look at the features of network
  • interface cards (NIC), optical network terminal (ONT), and
  • software-defined networking (SDN) technologies. This course will
  • prepare you for the CompTIA A+ Core 1 (220-1101) certification
  • exam.

CompTIA A+ (220-1101): Wireless Networking & Services

  • Wireless networks are much more versatile than wired networks,
  • especially in an environment where running wires might be
  • difficult. This course covers the most efficient wireless
  • networking protocols for various scenarios. You will explore
  • wireless frequencies and channels and learn how to differentiate
  • between 802.11 standards: - a, - b, - g, - n, - ac, and - ax. Next,
  • delve into considerations for working with long-range fixed
  • wireless, including licensed, unlicensed, power, and regulatory
  • requirements. You will also identify features of near-field
  • communication (NFC) and radio-frequency identification (RFID).
  • Finally, explore server roles such as domain name system (DNS) and
  • dynamic host configuration protocol (DHCP), and discover the global
  • market for Internet of things (IoT) end-user solutions. After
  • completing this course, you'll be able to differentiate between
  • wireless networking protocols and tune common host services. This
  • course will prepare learners for the CompTIA A+ Core 1 (220-1101)
  • certification exam.

CompTIA A+ (220-1101): Networking Concepts & Configurations

  • Internet Protocol (IP) addresses, which are assigned to

  • network-equipped devices that are part of a Transmission Control
  • Protocol (TCP)/IP-based network, allow computers and other
  • resources to communicate with each other. Explore the basics of IP
  • addressing and networking concepts such as Domain Name System (DNS)
  • and Dynamic Host Configuration Protocol (DHCP). Begin with an
  • overview of DNS and its benefits. Then take a closer look at the
  • DHCP, its features, and the concept of reservations. Next, discover
  • the use of virtual private networks (VPNs) and look at virtual
  • local area networks (VLANs). Finally, explore the various
  • networking tools including crimpers, Wi-Fi analyzers, and loopback
  • plugs. This course will prepare learners for the CompTIA A+ Core 1
  • (220-1101) certification exam.

CompTIA A+ (220-1101): Cable Types & Connectors

  • Technicians need to familiarize themselves with the vast array of cable options and connector types.
  • Discover the most common cables and adapters encountered when working with computers and mobile devices. Explore Ethernet cable types, the differences between shielded twisted pair (STP) and unshielded twisted pair (UTP) cabling, and the basics of fiber optic and coaxial cabling. Next, learn the speed and transmission limitations of various network cables. Discover different video cables and learn about using Lightning and Thunderbolt cables. Then, examine Universal Serial Bus (USB) cables and the differences between USB, USB-C, USB2.0, and USB3.0.
  • Explore serial peripheral cables and hard drive cables such as SATA (Serial AT Attachment), IDE (Integrated Drive Electronics), and SCSI (Small Computer System Interface). Finally, learn to differentiate between adapters such as DVI to HDMI, USB to Ethernet, and DVI to VGA and explore how computers utilize several types of connectors and converters.
  • This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification exam.

CompTIA A+ (220-1101): RAM & Storage Solutions

  • Every computer requires a storage device and Random Access

  • Memory (RAM), so in this course you will explore different storage
  • and RAM options and how they work, and discover various types of
  • solutions for your computer. To begin, explore virtual RAM and the
  • Small Outline Dual In-line Memory Module, more commonly known as
  • SODIMM. Then consider Double Data Rate (DDR) RAM and memory
  • channels. Examine the features of solid-state drives (SSDs), a
  • persistent memory storage type, and magnetic hard drives, an
  • electromechanical data storage device. Next, compare and contrast
  • features of the two most common physical sizes for hard drives: 3.5
  • and 2.5 inch drives. Finally, explore removable storage options and
  • their benefits, and learn the differences between Redundant Array
  • of Independent Disks (RAID) 0, 1, 5, and 10. This course will
  • prepare learners for the CompTIA A+ Core 1 (220-1101)
  • certification.

CompTIA A+ (220-1101): Motherboards, CPUs, and Add-on Cards

  • Motherboards are the backbone that connect computer components and enable them to communicate. Discover motherboards, the basics of central processing units (CPUs), and add-on cards, as well as the various factors that need to be considered to install and configure them in your computer.
  • In this course, you will learn about motherboard form factors and connector types. Discover the basic input/output system (BIOS) of your computer, how to configure BIOS security, and how BIOS contains the most basic system software that allows you to booth the system and your operating system to interact with the hardware. Explore Complementary Metal Oxide Semiconductor (CMOS) batteries, your CPU's processing core, and the differences between single core and multi-core processors.
  • Finally, explore CPU features and compatibility, compare two of the most popular manufacturers of microprocessors, and learn about cooling mechanisms for the CPU including options for dissipating heat in your system.
  • This course will prepare learners for the CompTIA A+ Core 1 (220-1101) certification.

CompTIA A+ (220-1101): Power Supplies

  • Computer hardware technicians must understand the basics of

  • computer power systems, including amps, wattage, voltage, general
  • guidelines for power sizing, and power supply options. Explore key
  • power systems lessons like differentiating between power supply
  • inputs and outputs, identifying the values needed for components,
  • such as overall wattage rating, and determining the amount of power
  • needed based on the number of devices in use. Examine the
  • characteristics of redundant power supplies and modular power
  • supplies. Finally, put your new skills to use solving a problem to
  • determine when to use more or less voltage, how to describe wattage
  • ratings, and how to determine the output of a rail on power supply.
  • This course will prepare learners for the CompTIA A+ Core 1
  • (220-1101) certification.

CompTIA A+ (220-1101): Multifunction Devices & Printer Consumables

  • A multifunction device delivers many functions such as print,

  • fax, scan, and copy capabilities, which would otherwise be carried
  • out by separate devices. Learn about multifunction devices, how to
  • unbox a device, and set up location considerations. Discover how to
  • select appropriate drivers for a given OS such as Printer Control
  • Language (PCL) and PostScript, and explore USB, Ethernet, and
  • wireless device connectivity options. Next, explore configuration
  • settings such as duplex, orientation, tray settings, and quality
  • and discover multifunction device security features such as user
  • authentication, badging, audit logs, and secure prints. Lastly,
  • explore email, Server Message Block (SMB), and cloud services and
  • discover features of laser printers, inkjet printers, thermal
  • printers, impact printers, and 3-D printers. This course will
  • prepare learners for the CompTIA A+ Core 1 (220-1101)
  • certification.

CompTIA A+ (220-1101): Cloud Computing Concepts

  • Cloud computing allows users to store and access data and

  • programs over the internet instead of a local hard drive. In this
  • course, explore cloud computing concepts such as cloud model types,
  • resource sharing, measure service, and virtual desktops. Discover
  • the features of Infrastructure as a Service (IaaS), Software as a
  • Service (SaaS), and Platform as a Service (PaaS); and learn how to
  • differentiate between public, private, hybrid, and community cloud
  • infrastructures. Discover key differences between internal and
  • external shared resources and explore rapid elasticity, a feature
  • that allows for scalable provisioning. Finally, examine the
  • considerations and benefits of using a measured service or a
  • metered service and investigate the types of virtual desktops and
  • their purposes. This course will prepare learners for the CompTIA
  • A+ Core 1 (220-1101) certification.

CompTIA A+ (220-1101): Client-side Virtualization

  • Virtualization enables the ability to use software to create a
  • virtual computer system. One of the main benefits of virtualization
  • is that it allows organizations to run multiple virtual systems
  • using a single computer system, such as a server. Explore the
  • basics of virtualization, including how it allows for the creation
  • of virtual resources like operating systems, servers, and storage
  • solutions. Begin with an overview of virtual machines (VMs) and
  • memory and discover the purpose of VMs and the tasks they perform,
  • their common uses and how they are created within the physical host
  • computer, as well as common configurable settings for a VM.
  • Finally, you will examine the resource and security requirements
  • for virtualization. This course will prepare learners for the
  • CompTIA A+ Core 1 (220-1101) certification.

CompTIA A+ (220-1101): Best Practices for Resolving Problems

  • In any technological environment, problems are inevitable. In

  • this course, learners will look at detailed approaches to resolving
  • issues by examining the six-step troubleshooting methodology used
  • to resolve problems with computer systems. Begin by considering the
  • impact of corporate policies and procedures before implementing
  • changes. Learn steps for identifying a problem, such as questioning
  • the user and inquiring about environmental and infrastructure
  • changes. Discover how to conduct external or internal research
  • based on symptoms so that you can establish a theory of probable
  • cause, test the theory, and evaluate your test results. Next, you
  • will learn how to establish a plan of action to resolve the problem
  • and implement the solution, verify full system functionality, and
  • implement preventive measures. Review best practices to document
  • findings, actions, and outcomes. Finally, explore systems and
  • troubleshooting techniques when dealing with hardware components,
  • storage devices, displays, and mobile devices. This course will
  • prepare learners for the CompTIA A+ Core 1 (220-1101)
  • certification.

CompTIA A+ (220-1101): Troubleshooting and Resolving Printer Issues

  • Printers have a lot of moving parts, so problems are inevitable.

  • As a computer technician, your job will be to identify and resolve
  • some of these common concerns. Start by exploring basic
  • troubleshooting considerations for printers, including typical
  • issues like paper jams or print quality problems. Investigate
  • potential driver compatibility issues and learn how to interpret
  • error codes. Find out why firmware updates are required and how
  • they can resolve certain issues. Learn how to correct screen
  • display and printer output problems, how to calibrate and clean
  • printers, and how to troubleshoot print quality issues. This course
  • will prepare learners for the CompTIA A+ Core 1 (220-1101)
  • certification.

CompTIA A+ (220-1101): Troubleshooting Wired & Wireless Networks

  • Technicians are required to identify, diagnose, and solve common

  • wired and wireless network-related problems. Due to the many
  • components of a network, this can be challenging at times.
  • Fortunately, there are many common issues to look for that can help
  • resolve issues promptly. Explore how to resolve intermittent
  • wireless connectivity issues and slow network speeds, as well as
  • issues related to jitter and port flapping. Discover methods to
  • improve voice-over-IP (VoIP) phone services and high latency
  • problems. Lastly, explore common examples of external interference
  • that can disrupt a wired or wireless network. This course will
  • prepare learners for the CompTIA A+ Core 1 (220-1101)
  • certification.

Course options

We offer several optional training products to enhance your learning experience. If you are planning to use our training course in preperation for an official exam then whe highly recommend using these optional training products to ensure an optimal learning experience. Sometimes there is only a practice exam or/and practice lab available.

Optional practice exam (trial exam)

To supplement this training course you may add a special practice exam. This practice exam comprises a number of trial exams which are very similar to the real exam, both in terms of form and content. This is the ultimate way to test whether you are ready for the exam. 

Optional practice lab

To supplement this training course you may add a special practice lab. You perform the tasks on real hardware and/or software applicable to your Lab. The labs are fully hosted in our cloud. The only thing you need to use our practice labs is a web browser. In the LiveLab environment you will find exercises which you can start immediatelyThe lab enviromentconsist of complete networks containing for example, clients, servers,etc. This is the ultimate way to gain extensive hands-on experience. 


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