Course: ITIL® Planning, Protection & Optimization (PPO) - Incl. exam voucher

$833.69 incl. vat

duration: 45 hours |

Language: English (US) |

access duration: 180 days

In this online ITIL training course you will learn to understand the concepts and activities of ITIL Planning, Protection and Optimization at
management level.

The ITIL Planning, Protection and Optimization qualification is one of four ITIL Service Capability Courses and will provide you with guidance that focusses on the practical application of PPO practices in order to enable capacity, availability, IT service continuity, information
security and demand management. There are two objectives of this course. The first is to gain an introductory overview of the Service management lifecycle, its key processes, roles etc. You also want to pass the exam! It is the aim of the course to satisfy both.

Included in this course:

  • 6 months unlimited access
  • Exam voucher
  • Practice Exam


After successful completion of this training course you are optimally prepared for the ITIL® Planning, Protection & Optimization (PPO) exam.


You have the ITIL Foundation certification in your possession.

Target audience

Helpdesk Operator, Project Manager, Manager

ITIL® Planning, Protection & Optimization (PPO) - Incl. exam voucher

45 hours

ITIL Planning, Protection, and Optimization

  • Module 1: Introduction to Planning, Protection and Optimization
  • Module 2: Capacity Management
  • Module 3: Availability Management
  • Module 4: IT Service Continuity Management
  • Module 5: Information Security Management
  • Module 6: Demand Management
  • Module 7: Planning, Protection and Optimization Roles and Responsibilities
  • Module 8: Technology and Implementation Considerations
  • Module 9: Exam Preparation

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We offer several optional training products to enhance your learning experience. If you are planning to use our training course in preperation for an official exam then whe highly recommend using these optional training products to ensure an optimal learning experience. Sometimes there is only a practice exam or/and practice lab available.

Optional practice exam (trial exam)

To supplement this training course you may add a special practice exam. This practice exam comprises a number of trial exams which are very similar to the real exam, both in terms of form and content. This is the ultimate way to test whether you are ready for the exam. 

Optional practice lab

To supplement this training course you may add a special practice lab. You perform the tasks on real hardware and/or software applicable to your Lab. The labs are fully hosted in our cloud. The only thing you need to use our practice labs is a web browser. In the LiveLab environment you will find exercises which you can start immediatelyThe lab enviromentconsist of complete networks containing for example, clients, servers,etc. This is the ultimate way to gain extensive hands-on experience. 


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Spar met medecursisten en profileer je als autoriteit in je vakgebied.

Ontvang na succesvolle afronding van je cursus het officiële certificaat van

Krijg inzicht in uitgebreide voortgangsinformatie van jezelf of je medewerkers

Kennis opdoen met interactieve e-learning en uitgebreide praktijkopdrachten door gecertificeerde docenten


Once we have processed your order and payment, we will give you access to your courses. If you still have any questions about our ordering process, please refer to the button below.

frequently asked quesions

What is included?

Duration 45 hours
Language English (US)
Certificate of participation Yes
Online access 180 days
Monitor Progress Yes
Mobile ready Yes

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